Size
Returns
No quibble 60 day guarantee: If you’re not happy, we’re not happy!
We will happily refund any item purchased from Ruff and Tumble within 60 days of receipt unless that item has been personalised.
Returned goods must be unused, unwashed and in the original packaging. View our full returns policy here.
If you have a problem with a delivery or with goods damaged in transit, email us at info@ruffandtumbledogcoats.com.
UK Delivery
For all UK orders we offer either DPD (next working day).
International Delivery
We ship Worldwide!
For all international delivery we offer DPD or DHL to despatch your order. Please allow at least 14 days for your order to arrive.
Customs and Duties
EU -
For orders of under €150, taxes will be correctly calculated and charged at the checkout. For orders of over €150, taxes and customs duties will be charged separately when the goods land in the destination country.
NON EU -
All orders to the USA are now subject to a 10% tariff which is payable by the customer once goods arrive in the destination country.
Please note international orders maybe subject to customs and duties charges. Sometimes goods may be subject to delays, due to customs or weather. The customer is responsible for providing any information required by customs to ensure the goods are cleared and for all customs and duties costs.
If you have a problem with a delivery or with goods damaged in transit, email us at info@ruffandtumbledogcoats.com